Return Policy

Mukhi Creation Return Policy

Last Updated: 02-09-2023

At Mukhi Creation, we are dedicated to providing you with high-quality products and an exceptional shopping experience. If you have any questions or concerns about your order, please do not hesitate to contact our Customer Service team.

1. Returns

1.1 Eligibility

  • We accept returns within 30 days from the date of purchase for most products. Some exceptions apply, and details are provided below.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.2 Non-Returnable Items The following items are not eligible for return:

  • Items that are damaged or missing parts due to reasons not caused by our error
  • Items returned more than 30 days after delivery

1.3 Return Process

  • To initiate a return, please contact our Customer Service team at 9974239629 to obtain a Return Merchandise Authorization (RMA) number.
  • Securely package your item(s) in the original packaging, if possible, and include the RMA number on the outside of the package.
  • Ship your return to the address provided with your RMA number.
  • Once we receive your return, our team will inspect it to ensure it meets our return eligibility criteria.
  • If your return is approved, we will process your refund to the original payment method within 6 business days.

2. Refunds

2.1 Refund Timing

  • Refunds will be processed within 6 business days after we receive your returned item.
  • The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

2.2 Refund Amount

  • Your refund will include the purchase price plus any applicable sales tax, minus any shipping or handling charges.
  • Shipping and handling charges are non-refundable unless the return is due to an error on our part.

3. Exchanges We do not offer exchanges at this time. If you need a different size, color, or item, please return the unwanted item per our return policy and place a new order for the desired item.

4. Damaged or Defective Items If you receive a damaged or defective item, please contact our Customer Service team immediately. We will work with you to resolve the issue as quickly as possible.

5. Contact Us If you have any questions about our return policy, please contact our Customer Service team at 9974239629.

Feel free to insert your contact information, return window, and any specific details relevant to your business. As always, keep the policy easily accessible on your website, and update it as needed to comply with laws and accurately reflect your business practices. Consult with legal counsel if necessary to ensure compliance with relevant regulations.